Shipping & Delivery Policies
Congratulations on your order of fandom merchandise from Baldur’s Gate 3 Store! Exciting news awaits as a super-awesome package is en route to you!
Thanks to our fantastic collaborations with ultra-smart alien androids and our reliable courier partners, we offer shipping options that are not only reliable but also budget-friendly.
No matter where you are located, our shipping services cover the globe, ensuring that you can enjoy our exclusive products regardless of your location—unless, of course, you reside in another dimension or within a certain school of magic whose name we dare not speak.
PROCESSING TIME
As a print-on-demand company, please allow 3 to 5 business days for processing, depending on the product type and our current workload, before your order is shipped out. Our dedicated team needs this time to craft your custom products to perfection, ensuring they fit you just right.
Orders submitted during holidays or weekends will be processed on the subsequent business days.
Kindly be aware that orders containing multiple items may ship separately on different dates due to variations in stock availability. Rest assured, we’re committed to delivering each item to you as swiftly as possible.
STANDARD SHIPPING
Shipping times for your order vary depending on the destination:
- For customers in the USA, delivery typically takes 5-15 business days.
- For customers in other countries, please expect a shipping time of 15-20 business days.
- During peak sales seasons, shipping times may be extended by several days.
Additionally, please note the following during the Chinese New Year Holidays:
- Shipping times are expected to be delayed by 5 – 7 working days.
- We apologize for any inconvenience this may cause and appreciate your understanding.
We strive to ensure your order reaches you as promptly as possible, but please bear these factors in mind when awaiting your package.
WE PROVIDE EXPEDITE OPTIONS FOR CUSTOMERS. JUST REACH OUT TO OUR SUPPORT STAFF THROUGH CONTACT PAGE
AND WE WILL GUIDE YOU ACCORDINGLY.